Go Green Go Green Synthetic Lawn Solutions, LLC Website Privacy Policy Last modified: March 2025 Introduction

Go Green Synthetic Lawn Solutions, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.gogreensynturf.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:
  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Children Under the Age of 16 Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@gogreensynturf.com. Information We Collect About You and How We Collect It We may collect several types of information from and about users of our Website, including information:
  • By which you may be personally identified, such as name, postal address, email address, and telephone number (“personal information“);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
Information You Provide to Us The information we collect on or through our Website may include:
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Information We Collect Through Automatic Data Collection Technologies  As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
  • Details of your visits to our Website and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, such as an IP address. It helps us to improve our Website and to deliver a better and more personalized service. By using our service you acquiesce to our collection of personal information. The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons/Tokens. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies Some content or applications on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. As you navigate our Website, please be aware that third parties may be able to gather information from and about you. For example, companies offering services or products through links on our Website may use “cookies” to collect and use information about you and may collect information that you submit. In these cases, those third parties will use such information in accordance with their own privacy policies. We do not control these third parties’ tracking technologies or how they may be used. For informational purposes, Google Analytics and Google Tag Manager may be one tool we use to collect information about use of our website. Google Analytics and Google Tag Manager collect information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google may track your activity over time and across websites. For information about how Google collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google, please visit: https://tools.google.com/dlpage/gaoptout/. For more information, please visit Google’s privacy policy at: https://policies.google.com/privacy?hl=en&fg=1. For informational purposes, Hubspot may be one tool that we use to collect information about your use of our website. Hubspot may collect information such as how often you visit this website, what pages you visit, and what other sites you have visited prior to coming to our website. Further, Hubspot may collect session replays or other information and transmit those replays for further analysis. By utilizing our website you explicitly agree and consent to our use of Hubspot. To opt out of your use of Hubspot please send an email to info@gogreensynthetic.com. For Hubspot’s privacy policy and terms please visit https://legal.hubspot.com/privacy-policy.   How We Use Your Information We use information that we collect about you or that you provide to us, including any personal information:
  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To administer, operate, and improve our Website, products, and services.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
Disclosure of Your Information We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To related companies such as our subsidiaries and affiliates.
  • To joint venture partners, and other collaborators.
  • To contractors, service providers, and other third parties we use to support our business.
  • In connection with a business transfer or transaction. If all or part of our business is or was sold, we may share your information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information. Parties we share information with include lenders, auditors, and advisors.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Choices About How We Use and Disclose Your Information We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to info@gogreensynturf.com.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to info@gogreensynturf.com.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Your State Privacy Rights Your state’s consumer privacy laws may provide you with additional rights regarding our use of your personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please email info@gogreensynturf.com. To appeal a decision regarding a consumer rights request please email info@gogreensynturf.com. Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to info@gogreensynturf.com. California residents have specific rights regarding their personal information.  This section describes those rights. Right to Limit Use and Disclosure of Sensitive Personal Information We do not collect or process sensitive personal information for the purpose of inferring characteristics about consumers. We also do not disclose sensitive personal information for purposes other than those specified in section 7027(m) of the CCPA regulations promulgated by the California Privacy Protection Agency. Therefore, we do not offer consumers the option to limit the use of their sensitive personal information. Right to Opt Out of Sharing for Cross-Context Behavioral Advertising In the past twelve months, we have used data about your activities on our online properties to serve you ads on online properties owned or controlled by third parties. In the past twelve months, we have provided the following categories of information to advertising partners; data analytics providers; and tag management systems for this purpose:
  • Personal identifiers, such as unique personal identifier, online identifier, internet protocol address, device information and identifiers, and unique advertising identifiers and cookies; Internet and other electronic network activity information; geolocation information; inference data; professional or employment-related information; and commercial information.
California residents have the right to opt out of the sharing of their personal information for cross-context behavioral advertising purposes. If you would like to opt out of this sharing, and your browser supports it, you may do so in a frictionless manner by activating the Global Privacy Control (“GPC”) to opt out of the “sale” or disclosures of your personal information through the browser you are using. To learn more about the GPC please visit https://globalprivacycontrol.org/. Right to Opt Out of Sale While we do not sell personal information in exchange for monetary consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA. The CCPA broadly defines “sale” in a way that may include activities such as the delivery of targeted advertising on websites or allowing third parties to receive certain information, such as cookies, IP address, and/or browsing behavior. In the past twelve months, we have provided the following categories of information to advertising partners; data analytics providers; and tag management systems in ways that could be considered a “sale” under California law:
  • Personal identifiers, such as unique personal identifier, online identifier, internet protocol address, device information and identifiers, and unique advertising identifiers and cookies; Internet and other electronic network activity information; geolocation information; inference data; professional or employment-related information; and commercial information.
We disclosed these categories of information to these third parties in order to market and advertise our products and services; perform analytics; and to maintain, improve, upgrade, or enhance our products or services. We have no actual knowledge of selling the personal information or the sensitive personal information of minors under 16 years of age. California residents have the right to opt out of the “sale” of their personal information. If you would like to opt out of such disclosures, you may do so in a frictionless manner by activating the Global Privacy Control (“GPC”) opt out preference signal to opt out of disclosures of your personal information through the browser you are using. Right to Know and Data Portability You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive your request and confirm your identity, we will disclose to you:
  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting, selling, or sharing that personal information.
  • If we sold or shared your information, the personal information categories sold or shared and the categories of third parties with whom we sold or shared share that personal information.
  • If we disclosed your personal information for a business purpose, the personal information categories that each category of recipient obtained and the categories of persons receiving that personal information.
  • The specific pieces of personal information we collected about you.
Right to Delete You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
We will delete or de-identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action. Right to Correct Inaccurate Personal Information You have the right to request the correction of any inaccurate personal information that we maintain about you. Please contact us at info@gogreensynturf.com. to correct your information. Notice to Users under the GDPR This website is explicitly designed for users in the United States of America. Any information you enter on this website may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. By using this website or by purchasing our goods, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by the Company on its servers located in the United States of America. Data Security We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Changes to Our Privacy Policy It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@gogreensynturf.com.